Privacy Policy of Diamond Trac360

1. Introduction

Welcome to Diamond Trac 360. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (GDPR). This policy applies to the Diamond Trac360 web app, mobile apps and this website: https://www.diamondtrac360.co.uk/

2. Information We Collect

We collect personal information such as your name, email address, and contact details when you register on our site or Trac360 software, place an order, subscribe to our newsletter, or fill out a form. Additionally, we may collect technical data like your IP address and browser type through our website's technology.

3. Use of Information

The information we collect from you may be used to personalise your experience, provide you with access to our Trac360 software, improve our website, improve customer service, process transactions, send periodic emails, or administer promotion, or survey.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, Trac360 software, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our security measures include using secure servers, encrypted data transmissions, and compliance with data protection laws.

6. Your Rights

You have the right to access, rectify, or erase your personal data, and the right to restrict or object to its processing. Please contact us directly to exercise these rights.

7. Cookies and Tracking Technologies

Our website and Trac360 web app uses "cookies" to enhance user experience and gather information about visitors and visits to our website. You can choose to disable cookies through your browser settings.

8. Data Retention

We will retain your personal information for as long as necessary to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Policy Updates

We may update this privacy policy periodically. We will notify you about significant changes by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

10. Contact Information

For questions about this privacy policy, please contact us at 0161 850 2477 or via diamondtrac360@softwareheads.co.uk

11. Governing Law and Jurisdiction

This policy is governed by and construed in accordance with the laws of the United Kingdom.